Network Connectivity Issues Amid Verizon Outage Affecting AT&T and T-Mobile Customers
A significant outage at Verizon is causing unexpected connectivity problems for customers of AT&T and T-Mobile, though both companies have confirmed that their networks are functioning normally. With the Verizon outage impacting voice and data services, customers trying to contact Verizon users have been reporting difficulties. Below, we explore the current situation and how it’s affecting users across the networks.
“T-Mobile’s network is keeping our customers connected, and we’ve confirmed that our network is operating normally and as expected. However, due to Verizon’s reported outage, our customers may not be able to reach someone with Verizon service at this time.”
T-Mobile spokesperson, January 2025
“Our network is operating normally at this time.”
AT&T spokesperson, January 2025
An outage-tracking website, Downdetector, reported a spike in complaints not only for Verizon but also for AT&T and T-Mobile. While service disruptions for these two carriers have not been as widespread, both started experiencing issues around the same time the Verizon outage began, at approximately 11:30 AM ET.
Verizon's Outage Causes Spillover Effects
As of 13:17 ET, T-Mobile logged 1,572 complaints, with about 50% of users reporting no signal. AT&T recorded 1,724 complaints, with 55% experiencing a lack of signal.
Currently, it remains uncertain if there is a common cause for the outages affecting AT&T and T-Mobile customers or if the perceived issues are solely due to their inability to reach Verizon users.
Verizon has acknowledged its network problems and is actively working to rectify the situation.
Which network is down for you or your household?
This story is still developing. We will update the article with more information as soon as we have it.
