The Indian government recently sparked controversy by mandating all smartphone manufacturers to preinstall Sanchar Saathi, a state-developed app, with a 90-day grace period. However, following widespread criticism from manufacturers and users alike, the telecom ministry has now reversed its position. The app will remain optional, and device makers are no longer required to preload it on their devices.
This mandate faced strong opposition, notably from companies like Apple, which reportedly resisted the order. Users also questioned the government’s insistence on pushing the app. Although officials initially stated that users were free to delete the app if they wished, the original directive had mandated that device makers ensure the app’s "functionalities are not disabled or restricted," adding to the confusion.
As of now, the government has not formally informed smartphone manufacturers about this policy reversal, but official communication is expected imminently.
Launched in January, Sanchar Saathi has attracted over 14 million downloads and reported 3 million monthly active users as of November. The app aims to combat phone theft by reporting fraud, tracking stolen devices, blocking them, and preventing misuse.
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