How to Safely Ship Your Phone for Trade-In with T-Mobile

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Thinking of upgrading your phone with T-Mobile's Yearly Upgrade program? Make sure you know how to safely ship your phone for trade-in to avoid any mix-ups or lost devices. Here's what you need to know:

T-Mobile's Yearly Upgrade Program Requirements

Under the Yearly Upgrade program, T-Mobile customers can trade in their current phone for a new model annually. To be eligible for an upgrade, you must have held your current device for at least six months and paid off at least 50% of its cost through monthly installments.

When it's time to trade in your phone, T-Mobile will pay off the remaining 50% of the installment balance, allowing you to start a new installment plan for the latest model.

Safely Shipping Your Phone to T-Mobile

If you're required to ship your trade-in phone to T-Mobile, follow these steps to ensure a smooth transaction:

  • Document everything: Take photos or videos of the phone, its unique IMEI number, and the shipping process.
  • Get a receipt: When dropping off the package at the shipping carrier, request a receipt for proof of shipment.
  • Double-check the contents: Make sure the phone you're sending matches the model and IMEI number required for the trade-in.

By following these precautions, you can avoid potential mix-ups or lost devices during the trade-in process.

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