Verizon customers nationwide were surprised to wake up to their phones displaying “SOS mode” instead of a signal early Thursday morning. According to Downdetector, the outage affected cities like New York, Boston, Washington D.C., Chicago, Seattle, Phoenix, and Atlanta, with many users reporting issues with their phone service and mobile internet connectivity.
This map shows where the most reports came from. | Image credit – Downdetector
Users like Julie Spears and Daniel reported issues with dropped calls and intermittent service disruptions. However, Verizon was quick to address the problem, and service has since been restored.
More than half of the reports were for lost phone connection. | Image credit – Downdetector
The biggest carrier in the US felt the ripple
Verizon serves over 146 million wireless connections, making outages like this impactful on both residential and business users nationwide.Related recommendations
