Update from September 26, 2025:
Verizon has encountered another service disruption, affecting certain customers. The company is working to resolve the issue, which is linked to a fiber cut in Southern California. While most customers have had their service restored, some are still experiencing downtime.
The original story follows below:
Reports indicate that Verizon users have been facing service difficulties since yesterday, with the situation escalating today.
The outage, although not widespread, is impacting both smartphone and home internet users. Downdetector has received approximately 600 outage reports as of 10:30 AM ET, coming from various locations in the US.
Verizon aims to have services fully restored by the end of the day.
Verizon's official statement acknowledges the issue and assures customers that efforts are underway to rectify it. The problem was first reported on September 25 at 11:01 PM, with sporadic disruptions preceding this time for some users.
Customers expressing dissatisfaction with Verizon are vocalizing their concerns online.
According to a Reddit user who contacted the company, network upgrades did not proceed as planned, resulting in connectivity issues. Verizon is striving to resolve this matter promptly.
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I was told that network enhancements did not go as planned. Verification pending.
-MJBGator, Reddit user, September 2025
Is Verizon down for you?
Yes.
75.44%
No.
21.05%
Not for me, but for others in my household.
1.75%
Switched from Verizon after the previous outage.
1.75%
Votes: 57
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Earlier this month, Verizon experienced an outage affecting thousands of customers nationwide. In line with company policy, affected users were compensated for the inconvenience after 24 hours of service disruption and communication with Verizon.
The introduction of standalone 5G (5G SA) may be linked to the current service interruptions. Reports suggest that Verizon is activating its 5G SA network to ensure optimal performance for users of Apple's latest smartwatches.
We have reached out to Verizon for further information and will update this article accordingly.
