Recently, T-Mobile has come under fire for requiring customers to bring a penny or cash with them when visiting the store. This unusual request is allegedly part of a larger issue involving the T-Life app and sales reps being pressured to meet certain targets through the app. Some reps are urging customers to pay with cash as a way to avoid using the T-Life app and to support store reps. However, T-Mobile has warned against this tactic, stating that it could result in disciplinary action. The situation has sparked debate among customers and reps alike.
The controversy continues to unfold as T-Mobile tries to navigate its transition to a more digital-centric business model. Stay tuned for updates on this developing story.
