Update 2 from August 30, 2025:
The latest reports suggest that the Verizon outage situation is gradually improving, as fewer users are experiencing service disruptions and some have reported their service being restored.
Update from August 30, 2025:
Verizon has acknowledged the widespread issue affecting some of its customers and is actively working to resolve it. The company has stated that only a subset of users have been impacted by the outage.
We are currently addressing a software problem that is causing wireless service disruptions for certain customers. Our technical team is working diligently to identify and rectify the issue. For updates on service availability in your area, please refer to our Check Network Status page. We understand the importance of reliable communication services and apologize for any inconvenience caused. Thank you for your patience.
–Richard Young, Associate Vice President, Corporate Communications at Verizon, August 2025
The original story continues below:
Verizon is currently experiencing a widespread outage impacting numerous users, with many individuals reporting their devices being in SOS mode or satellite mode.
Reports indicate that a significant number of Verizon customers are currently without service.
As many as half of Verizon customers, and possibly more, are impacted by the service disruption. According to data from outage monitoring platform Downdetector, over 23,000 individuals have filed reports, highlighting the extensive nature of the issue.
While some users are completely without service, others are experiencing intermittent connectivity issues. Variations within households suggest that specific smartphone models may be affected. However, inconsistencies such as one user's device losing service while a similar device in the same household remains connected hint at potentially different underlying causes.
Verizon technical staff members have acknowledged the ongoing outage, impacting both phones attempting to activate eSIMs and random devices. A national outage affecting specific phone lines across multiple households has been confirmed, adding to the complexity of the situation.
–Apprehensive_Ad4419, Reddit user, August 2025
Reports from various locations across the US, including Lakeland, Miami, and Lake City, further highlight the widespread nature of the Verizon outage, with discrepancies observed in service availability among accounts and devices.
–Justflakeit, Reddit user, August 2025
