Users of T-Mobile are currently facing service disruptions, particularly in the Northeast and Midwest regions.
To resolve the issue, T-Mobile has instructed affected users to restart their devices in order to reconnect to the network.
According to a spokesperson from T-Mobile, the problem was isolated to a small number of customers on the older LTE core network.
We apologize for the inconvenience and assure users that the 5G Standalone network remains unaffected.
— T-Mobile spokesperson, August 2025
Reports from users indicate that restarting their phones has helped some individuals regain service.
For those experiencing difficulties, T-Mobile is actively working to address the issue and restore full functionality.
Stay tuned for updates as the situation progresses.
