Sony Xperia 1 VII facing technical issues causing sales suspension

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Sony's Xperia 1 VII is currently facing technical issues  (translated source) that have led the company to temporarily halt sales. Multiple reports have surfaced regarding units of the Xperia 1 VII experiencing unexpected shutdowns, random reboots, or complete failure to turn on. While each of these issues may seem minor individually, the widespread occurrence among devices has raised concerns.

Would you consider purchasing the Sony Xperia 1 VII?

I already own one
6.67%
I am interested but it's not available in my region
36.67%
It's too pricey for my liking
33.33%
I prefer other brands over Sony
23.33%
Total Votes: 60 Back to Voting

Potential Solutions

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  • Press and hold the power and volume up buttons for approximately 20 seconds
  • Perform a device recovery
  • Install the latest available software update
On its Japanese support page, Sony has provided detailed instructions for updating the affected Xperia 1 VII models. If these steps do not resolve the issues, Sony recommends contacting their customer service center.
Sony Xperia 1 VII | Image credit — PhoneArena

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