Google Fi users are facing account suspensions due to a strange problem that seems to be linked to AI services. Reports from customers on social media and Google's own forums indicate that payments for plans are being denied, leading to account suspensions. When users try to resolve the issue with AI customer service agents, they are met with confusion and no resolution.
Some users speculate that the problem may be caused by malfunctioning AI systems on Google's end. If not, it could be a serious oversight on the part of the company. With dissatisfaction growing among customers, some are considering switching to alternatives like T-Mobile.