Yelp's New Voice Call Feature Uses AI Bots for Customer Service
In a bid to enhance customer service experience, Yelp has announced its upcoming AI-powered voice call feature. This new feature will allow Yelp users to interact with AI bots over voice calls for assistance and support.
Users will soon be able to ask questions, make reservations, and get recommendations through voice calls, eliminating the need for traditional customer service representatives. The AI bots are designed to provide quick and accurate responses, enhancing the overall user experience on Yelp.
Yelp has released a video showcasing the capabilities of this new feature, demonstrating how users can easily interact with AI bots over voice calls. This innovation is set to revolutionize customer service on the platform and streamline the communication process for users.
