Verizon's latest offer to pay off your current phone and provide a free flagship device has left one customer feeling frustrated. While the deal may seem enticing, the requirement to stay with the carrier for three years has given this customer pause. Despite being targeted as a customer nearing the end of their payment term, the customer is contemplating switching to a different carrier that offers better incentives. Even though Verizon is offering premium phones like the Galaxy S25 or Pixel 9 for free or at a discounted price, this customer is considering their options carefully. This offer may not be enough to keep them from exploring other providers.