T-Mobile Customers Express Outrage Over Recent Price Hikes and Consider Alternatives
T-Mobile has recently faced a storm of discontent among its customer base, primarily due to relentless price increases that have left many feeling dissatisfied and trapped. Following a significant price hike just last month, T-Mobile's decision to impose yet another increase has intensified the frustration, prompting customers to voice their grievances online and contemplate switching to competitor services.
I cancelled my T-Mobile service yesterday. It's not like there's a great choice of carriers, but I was fed up with T-Mobile after they raised the price on my Simple Choice plan. When I asked customer service about the fees, the employee gave me bad information that even my free lines would also be billed an extra $5 per line. The employee then pushed the Go5G plan.
Same here. The rep at T-Mobile asked if there is anything they could do for me. Absolutely not. Went from $263 on my Sprint migration plan to $88 on Fi.
I jumped my family to prepaid (shoutout Google Fi, for 18 months at least). T-Mobile is in their FO stage for the tech-savvy value crowd.
I'm trialing Mint right now but I realized after I got my trial SIM that the price listed is only the first three months. After that, it's close enough to what I'm allegedly going to be paying after I called for help unlocking one of the phones on the account. I was on a good grandfathered plan before that call, so help me if they end up screwing me... Visible's coverage sucked for me on their trial, but I think I'll trial Fi next; their prices look better than Mint's after introductory.