Looking for a way to skip using the T Life app while making in-store transactions at T-Mobile stores? You're not alone. T-Mobile has been pushing for the use of the T Life app for a majority of in-store transactions, but there is a loophole that allows existing customers to bypass this requirement.
T-Mobile employees have shared a tip that if you prefer not to use the T Life app, you can simply choose to pay in cash for your purchase. By opting to pay in cash, stores are obligated to use their "legacy" tools for the transaction, freeing you from having to use the app during your visit. This workaround is specifically for existing customers, as new customers do not need to have the app installed for their transactions.
So, next time you visit a T-Mobile store and want to avoid using the T Life app, consider paying in cash to use the traditional payment method and skip the app hassle.