AT&T customer found themselves in a tough situation after being misled by someone posing as an AT&T representative. Promised discounts and a monthly bill of $150 for new phones turned out to be false, leaving the customer with a shocking bill of $400. Despite returning the phones and providing required documents, the discounts were not as promised, and the military discount was not applied. After numerous attempts to rectify the situation, the customer is now facing a bill of $250 which they cannot afford.
-Cattle_No on Reddit, March 2025
The customer is now caught in a dilemma of either keeping the trade-in phones or risking their credit score. Contact has been made with AT&T for a comment on the situation.
