In a bold move to enhance the operations of Mobile Virtual Network Operators (MVNOs) within the USA, T-Mobile has announced a strategic partnership with Telness Tech, a leading provider of cloud-based PBX solutions based in Stockholm. This collaboration will enable MVNOs on T-Mobile’s advanced 5G network to leverage cutting-edge technology and improve their overall customer experience through automation and streamlined operations.
Marina Klingvall, CEO and Founder of Telness Tech, expressed her enthusiasm for the partnership, stating, "Working with T-Mobile is a significant milestone for Telness Tech as we expand our international presence. This association combines our automation-first platform with T-Mobile’s advanced 5G network, helping MVNOs succeed in the competitive worldwide telecom market."
This partnership allows MVNOs to automate their entire customer journey, resulting in reduced costs and enhanced customer satisfaction. Telness Tech’s technology, honed over seven years, provides a comprehensive suite of tools including eSIM, B2C, B2B, prepaid solutions, PBX, provisioning, advanced billing management, CRM, product catalogs, invoicing, IoT capabilities, and dedicated mobile apps for both Android and iOS.
T-Mobile chose Telness Tech to help its MVNO partners elevate their services to new heights, embracing innovative technology to thrive in the telecom industry.
