Verizon Customers Express Outrage Over Unwanted App Installations

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Verizon Customers Express Outrage Over Unwanted App Installations

Customers of Verizon have been voicing their anger after discovering that the carrier has been installing unwanted applications on their phones without prior consent following software updates. This controversial practice has led to increased frustration as users find themselves inundated with apps they didn't choose, especially games, designed to promote content at the cost of a smooth user experience.

Verizon users are increasingly frustrated with the carrier's methods, as evidenced by the discussions on Verizon's Community forums. Many have reported that the Verizon App Manager has been automatically downloading multiple games onto their devices, despite them previously disabling this feature. Users are outraged that the App Manager, which they sought to turn off, has reactivated itself without their knowledge.
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Many customers believe that Verizon has no right to install unnecessary and unwanted software on their devices without consent. They view this as a deceptive marketing tactic aimed at pushing promotional content on users. There are urgent calls for Verizon to halt these unsolicited app downloads.

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The repetitive nature of unwanted app installations has irritated many users, leading some to suspect that this behavior is a deliberate strategy driven by financial gains rather than an oversight. Calls for accountability from Verizon have gone largely unanswered, with customer support providing inconsistent guidance. Some representatives claim the company lacks control over which apps are installed, while others merely advise users to delete the unwanted software manually. This ambivalence has driven numerous customers to consider switching carriers to escape the frustrations of unsolicited downloads and the feeling of being treated as a vehicle for advertising revenue.

Gaming much… or not? | Image credit – PhoneArena
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