T-Mobile finds itself undergoing significant shifts following its mega-merger with Sprint, raising eyebrows with a series of controversies that have included everything from data breaches to numerous price hikes. Customers have expressed concerns over broken marketing promises, diminishing deals and promotions, and a recurring theme of price increases.
There's no need for immediate alarm, as T-Mobile has yet to announce any official changes; however, the recent decision to retire the Price Lock "promotion" for their Fiber Home Internet service has sparked concern. This information comes from an internal document sourced by the diligent team at The Mobile Report, which has a reputation for reliable reporting.
Short and concerning, this document hints at the possibility of further price hikes for T-Mobile customers.
The document clarifies that the retirement of the Price Lock promotion will impact new customers who sign up for Fiber 2 Gig, Fiber 1 Gig, or Fiber 500 services starting today. Current subscribers, fortunately, should not have any immediate cause for concern. Those with Price Lock on their accounts can continue to enjoy its benefits... for the time being.
Given T-Mobile's track record, however, customers should remain vigilant. The sudden and discreet removal of such a popular “promotion” suggests that changes could be on the horizon for their fiber and wireless users. After all, a popular commitment like Price Lock, which was once presented as a non-negotiable pledge, appears less dependable as issues swirl around the company.
Interestingly, Price Lock remains highlighted as a significant advantage of T-Mobile's 5G Home Internet network (for both new and existing customers), positioning it as a compelling option in contrast to the Fiber Optic Home Internet service... wherever available.
