In a proactive move aimed at addressing potential issues, Google has announced a complimentary battery replacement program for select Pixel 4a owners impacted by an upcoming software update. This decision comes ahead of a planned rollout of Android 13 on January 8, 2025, which is reported to affect battery performance on certain devices adversely.
The Pixel 4a, known for its affordability, exceptional camera quality, and a streamlined Android experience, was initially released in 2020. However, recent developments about the forthcoming Android update have raised concerns among users, as it includes battery management features that may detrimentally affect the battery performance especially on 'Impacted Devices'. Google has confirmed that while all Pixel 4a models will receive this update, only a subset will experience reduced battery capacity and other performance issues.
In light of these findings, Google is committed to ensuring customer satisfaction; therefore, they are providing free battery replacements for users whose devices fall under the category of Impacted Devices. Reports from beta testers indicate that the Android 13 update may render these devices almost inoperable, prompting Google's swift action to mitigate potential dissatisfaction.
It's important to note that not all Pixel 4a models, including the Pixel 4a 5G, are subject to these issues. Pixel 4a owners can verify their eligibility for a battery replacement by visiting Google's support website. For those who do not qualify for the free battery replacement, Google is also offering alternatives, including a $50 USD cash payment or a $100 USD discount code applicable to future purchases of Pixel devices from the Google Store.This initiative exemplifies Google's commitment to standing by its customers, especially for a device that has exceeded its support lifespan. By taking responsibility ahead of potential problems, Google reinforces its dedication to the Pixel brand and its users.
