formerly Twitter) In a troubling development for new and existing Meta Quest users, reports have surfaced indicating that many headsets are at risk of becoming non-functional due to a recent software update. Initially, the problem appeared to primarily impact the Users across the community have expressed frustration as they have lost access to their Quest headsets, with many now apprehensive about turning their devices on. Early responses from Meta were seen as inadequate, with reports of the company flagging user posts about the issue and suggesting that those without warranty simply purchase new devices. The gravity of the situation, however, could not be ignored as more users shared their experiences online. 
It's good to see that Meta has acknowledged the ongoing issue, but unfortunately, the solution offered seems far from satisfactory. For now, users must remain patient as the company addresses this serious setback. Given Meta's significant investment in the future of XR (Extended Reality), they cannot afford to suffer a major blow to their reputation. Let's hope for a swift resolution and a more successful holiday season ahead for Quest users.
We are currently experiencing a software update issue and are working to resolve it as soon as possible. In the meantime, please try booting up your headset while holding down the power button for 45 seconds before releasing it.
— Meta,
The advice provided applies to Quest 3 and Quest 2 owners. However, based on numerous reports, a cautious approach may be wiser—refraining from powering on your headset entirely. Users who have attempted factory resets or followed the provided guidance frequently end up with devices that function even less than before.
The Quest 3S experienced an unprecedented surge in sales this holiday season. | Video credit — Meta
What makes this situation even more concerning is the
It's good to see that Meta has acknowledged the ongoing issue, but unfortunately, the solution offered seems far from satisfactory. For now, users must remain patient as the company addresses this serious setback. Given Meta's significant investment in the future of XR (Extended Reality), they cannot afford to suffer a major blow to their reputation. Let's hope for a swift resolution and a more successful holiday season ahead for Quest users.
