The Extended Reality (XR) landscape continues to evolve with advancements in immersive technology. However, recent reports have surfaced indicating a troubling issue affecting users of Meta's Quest headsets, particularly those who haven't used their devices in some time. Many have discovered their once-functioning headsets now unresponsive after taking them out of storage.
In light of numerous user complaints across various platforms, it appears this problem is particularly prevalent among Quest 2 devices. For those unfortunate enough to own bricked units, it seems a solution is not currently available.
Unfortunately, if you're facing issues with your Quest 2, assistance is limited for the moment. Users are encouraged to report the problem to Meta, as the company has downplayed the situation, despite evidence suggesting a broader issue than initially recognized. Public clarity and device replacements, similar to a prior incident, may be forthcoming. If you have a Quest 2 tucked away that you haven't powered on recently, it's advisable to avoid doing so. Attempts at factory resetting may not solve the problem, so patience is key until Meta officially acknowledges the situation and provides a resolution. As someone familiar with coding intricacies, I suspect that the trouble could stem from a minor oversight on Meta's part, which could lead to a straightforward fix. However, the larger question remains: will Meta strive to maintain customer trust by addressing the plight of those stuck with bricked devices? We can only hope so.
Meta's latest model, the Quest 3S, has been met with enthusiasm from users. | Video credit — Meta
Unfortunately, if you're facing issues with your Quest 2, assistance is limited for the moment. Users are encouraged to report the problem to Meta, as the company has downplayed the situation, despite evidence suggesting a broader issue than initially recognized. Public clarity and device replacements, similar to a prior incident, may be forthcoming. If you have a Quest 2 tucked away that you haven't powered on recently, it's advisable to avoid doing so. Attempts at factory resetting may not solve the problem, so patience is key until Meta officially acknowledges the situation and provides a resolution. As someone familiar with coding intricacies, I suspect that the trouble could stem from a minor oversight on Meta's part, which could lead to a straightforward fix. However, the larger question remains: will Meta strive to maintain customer trust by addressing the plight of those stuck with bricked devices? We can only hope so.
